Privacy Policy
At Rosewick Boutique, we care about your privacy just as much as you do. We handle the information you share with us carefully and only use it to process your order as effectively as possible and to help you as a customer as well as we can. Below you can read exactly what information we collect, why we do so, and what rights you have.
1. Scope and applicable law
This privacy policy applies to all services provided by Rosewick Boutique. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. What personal data we collect
We collect personal data that you provide to us yourself, for example when placing an order or contacting us. This includes:
● First and last name
● Address details (delivery and billing address)
● Email address
● Phone number
● Payment details
● IP address and device information
● Information about your ordering and browsing behaviour on our website
3. Purposes of data processing
We use your data solely for the following purposes:
● Processing and delivering your order
● Communicating with you, including via customer service
● Handling questions or returns
● Improving our website, offers and services
● Complying with legal obligations
● Sending marketing and promotional communications, where permitted
Unsubscribing from marketing: if you no longer wish to receive marketing communications, you can unsubscribe at any time via the unsubscribe link in any marketing email, or by contacting us at info@rosewickboutique.com.
4. Basis for data processing
We process your personal data on the basis of the following grounds:
● Performance of the contract — to process and deliver your order
● Legal obligation — to comply with fiscal and legal requirements
● Legitimate interest — to improve our website and services
● Consent — where you have explicitly given consent, for example for marketing or non-essential cookies
5. Sharing data with third parties
Your personal data is only shared where necessary for our services, with:
● Payment providers
● Shipping and logistics partners
● Technical service providers
● Shopify — which powers our webshop
● Analytics and advertising partners
We do not share your data further, unless we are legally required to do so. We never sell your personal data to third parties.
6. Transfer of data outside the EEA
As part of processing your order, your personal data may be transferred to our production and logistics partner outside the United Kingdom. This transfer is limited to the data necessary to process and ship your order, and takes place with due observance of the safeguards required by UK data protection law (such as standard contractual clauses or an International Data Transfer Agreement).
7. Retention period
We do not retain personal data for longer than necessary for the purposes stated above, or for as long as required by statutory retention periods. As soon as your data is no longer needed, it is securely deleted or anonymised.
8. Cookies
Our website uses cookies to ensure basic functionality, analyse website usage and optimise our offering. For non-essential cookies (such as marketing and tracking cookies) we ask for your consent in advance. You can adjust your cookie preferences at any time via the cookie banner on our website or via your browser settings.
9. Your rights
Under the UK GDPR, you have the following rights:
● Right of access to your stored personal data
● Right to rectification of inaccurate data
● Right to erasure of your data, unless a legal obligation prevents this
● Right to restriction of processing
● Right to object to processing
● Right to data portability
● Right to withdraw previously given consent at any time
To exercise these rights, you can contact us at info@rosewickboutique.com. If you disagree with the way we process your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
10. Children's privacy
Our website is not intended for persons under the age of 13. We do not knowingly collect personal data from children. Should we discover that we have collected data from a child without the consent of a parent or guardian, we will delete this data immediately.
11. Changes to this privacy policy
We may update this privacy policy from time to time to reflect operational, legal or statutory changes. Any updates will be published on this page with a revised effective date.
12. Data controller and contact
For questions about data protection or the processing of your personal data, you can contact us:
GEGEVENS